SaleSwitch privacy policy
Ecommlist provides SaleSwitch, a Shopify catalogue-price sale scheduler. This policy describes the data we use to operate it.
Store and product data
We store installation and authentication records, store identity, verified subscription state, sale settings, reviewed product and variant identifiers, product titles, original and sale prices, and individual application and restoration results. Temporary price reviews expire after 15 minutes. Approved sale records remain while the app is installed so you can review changes and restoration issues. AI request timestamps support allowance and rate limits.
We read product names, variants, prices, categories, tags and available images and collection titles to build your picker and review. We do not request customer or order records. Optional storefront countdowns contain campaign names, headlines, end times and the public sale-price details they display. The countdown uses no shopper tracking or analytics.
Optional AI
On Pro, requesting an AI draft sends your brief, up to 200 displayed product/variant identifiers, names, categories and tags, and store currency and timezone to the AI service. The form asks for your consent first. Customer data, authentication credentials, product prices and raw storefront HTML are not included in that AI payload. Do not put sensitive personal information in your brief.
AI produces an editable draft and cannot approve or execute price changes. We send requests with response storage disabled. The AI service’s applicable retention terms, including abuse monitoring, still apply; this setting does not guarantee zero provider retention. Contact us for details about AI data processing. Raw briefs and AI responses are not saved in our application database. Sale settings you approve are saved as campaign records.
Optional storefront features
When you enable a countdown, we write the minimum public campaign details to Shopify metafields for the theme extension. You add the block or activate the banner in your theme editor. When you enable a sale collection, we create and publish that collection to your Online Store and record its identifier and our selection so we can remove only that selection when the campaign ends.
Hosting and retention
Netlify hosts the app and opaque scheduled wake identifiers. Neon stores application records. Shopify provides app authentication, catalogue access and billing. Authentication sessions are removed when Shopify’s uninstall notification is processed. Store records, including sale history and AI request timestamps, are deleted when Shopify’s shop/redact compliance event is processed. Wake identifiers contain no store domain, product details or prices and are removed after processing.
Restricted release backups are used only for recovery. Contact us to request access to or deletion of data retained in a backup.
Your choices
You can configure sales manually, decline AI processing, cancel a sale before it starts, and end active sales. Before uninstalling, end active sales and check restoration results: Shopify removes app access on uninstall, so SaleSwitch cannot then restore remaining prices. Contact us to request access to or deletion of your app data.
Contact
Email changeyourtoneapp@gmail.com. Include your store domain, sale name and a description of the issue. Do not send passwords, access tokens, payment details or shopper personal information.